A Major Financial Institution

A major financial institution was considering an upgrade of their current originations and decision system platform. Their current system was highly customized and was well suited to their operational needs, however since it was an old version of the software and therefore did not conform to the bank-wide directive to stay current on all software, an essment to determine if the benefits provided by the additional functionality in the new system outweighed the time and effort required to upgrade. The Labrynth team began by reviewing all of the customizations in the current system and meeting with all stakeholders to determine if they had any new functional requirements that the current system was not fulfilling. The customizations and new requirements were compared with the functionality provided by the latest releases of the originations and decision software and matrices were developed depicting how functionality in the new system fulfilled the bank’s customizations and new requirements and where custom code would still be required.

Several implementation options were developed by our consultants. An implementation assessment document was created detailing the various implementation options and providing a project plan for each approach. Also, each customization and new requirement was documented and matrices were created to illustrate to what extent that functionality was met by the new system. Labrynth also presented senior management with a summary of the implementation options and our recommended approach.

A Fortune 100 Company

A Fortune 100 Company was considering the implementation of a new billing and collection system and required an Implementation Assessment to determine the best course of action. The first step in assisting the organization in implementing risk-based business practices and technologies was to review the existing risk management functionality of the system and make recommendations on how to develop the system into one with more robust capabilities.

Our consultants conducted an assessment of the billing and collection system that detailed the current risk management capabilities and recommended modifications to enhance the system's functionality. Labrynth provided the organization with documentation detailing the current risk management functionality of the system. Additionally, a workshop was held to communicate recommended system enhancements and business process changes. The final result was a prioritization of recommendations as well as buy in and resource commitment by the organization's internal IT staff.



Enterprise-Wide Risk Management Evolution
Workflow Manager Technology Assessment
Best-In-Class Call Center Assessment
Implementation Assessments
Tax Amnesty Program
Project Management Services and Framework Development
Organizational Assessment
RFP Development
Customer Care Processes and Standardization
System Development
System Implementations
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