Segmentation

Segmenting collection accounts improves collection by recognizing that all customers are not the same and, therefore, should be treated differently throughout the collections process.

Labrynth has worked with clients and vendors to segment portfolio customers to both improve results and decrease overall operational costs. Segmentation of a portfolio is done using a combination of judgmental or empirical analysis.


Labrynth emphasizes results & accountability through:

Active Portfolio Management
Segmentation
Differentiated Treatment
Test and Control
Reporting
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